About Us:

CyncHealth is a statewide Health Information Exchange (HIE) with a purpose to achieve health care transformation through community betterment and collaboration while protecting the security and privacy of medical information. Join our team to play a key role in leading a health data utility, advancing interoperability, and improving healthcare.

Position Summary:

The Quality Engineer, part of the CyncHealth engineering team, ensures the quality, reliability, and performance of our platforms through well-defined test policies and procedures, thorough manual testing, and robust test automation. This role collaborates closely with product, engineering, and DevOps to embed quality throughout the SDLC and support continuous improvement across teams.

Responsibilities:

• Define & own test governance: Author, maintain, and continuously improve organization-wide test policies, standards, procedures, and control plans covering unit, API, UI, integration, performance, security, and regression testing.
• Manual test execution: Create test charters/cases; perform exploratory, functional, and end-to-end testing across web, services, data pipelines, and integrations; log high-quality defects and drive resolution.
• Test automation implementation: Design scalable automation frameworks; develop and maintain automated suites for API/UI/regression; integrate into CI/CD pipelines to enable reliable, fast feedback loops.
• Quality by design: Participate in design and backlog refinement to clarify acceptance criteria, testability, and risk; provide input on quality and process improvements.
• SDLC collaboration: Partner with product, engineering, and DevOps to embrace DevOps practices, accelerate delivery cycles, and ensure consistent, high-quality releases.
• Metrics & observability: Define quality KPIs (defect leakage, coverage, cycle time, flaky test rate); build dashboards; analyze data to guide root-cause investigations and continuous improvement.
• Compliance & risk management: Ensure testing aligns with healthcare, security, and privacy standards (e.g., HIPAA), including data handling and auditability of test artifacts.
• Training & enablement: Lead quality training, coach engineers on testability and automation patterns, and evangelize best practices across teams.
• Release readiness: Contribute to go/no-go decisions with clear test evidence, risk assessments, and mitigation recommendations.
• Tooling stewardship: Evaluate, select, and manage test tools/license usage; standardize conventions for test data management, environment configuration, and mocking/stubbing.
• Model CyncHealth’s values and Code of Conduct.
• Other duties as assigned.

Experience/Requirements:

• Bachelor’s Degree in Computer Science or a closely related field required.

• 3–7+ years in SQA/QA/QE roles with a track record of manual testing and test automation across complex, distributed systems (web/apps/services/data).

• Proficiency in one or more modern automation stacks (e.g., JavaScript/TypeScript + Playwright, Java + JUnit/RestAssured, Python + PyTest/Requests) and API test automation; CI/CD integration (GitHub Actions/Jenkins).

• Strong exploratory testing and test design skills (boundary analysis, equivalence partitioning, risk-based testing); ability to translate requirements into clear test cases and acceptance criteria.

• Hands-on with Agile/Scrum and Scaled practices (SAFe); comfortable contributing to definition of ready/done, sprint quality gates, and release criteria.

• Familiarity with cloud-based environments (AWS), containers, and environment orchestration; experience building quality signals into pipelines (static analysis, coverage, test results).

• Ability to validate data flows, ETL/ELT, and service integrations; comfort with SQL and test data provisioning/masking. Additional database technologies that would be beneficial: DynamoDB, MongoDB, PostgreSQL.

• Experience defining and tracking quality metrics; using dashboards to drive action (e.g., defect trends, flaky test remediation).

• Understanding of regulated environments (e.g., HIPAA) and secure testing practices, including auditability and least-privilege data access.

• Excellent written/verbal communication; ability to lead quality training and influence cross-functional teams.

• Strong decision-making and problem-solving skills and the ability to maintain a high degree of confidentiality.

Physical Requirements:

• Ability to work on a computer for extended periods of time.

• Ability to stand or sit for extended periods of time.

• Hours are generally Monday-Friday, 8:00 AM-5:00 PM. As operational deliverable deadlines emerge there will likely be extended working hours.

• Light work requiring exertion up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.

• Ability to work from La Vista, NE office with reliable and predictable attendance.

Benefits:

• Medical, Dental, & Vision

• 20 days paid time off annually + 9 paid holidays annually.

• Long & short-term disability (fully paid by CyncHealth)

• Life Insurance (fully paid by CyncHealth)

• 401(k) with 4% matching & immediate vesting

• Parental Leave

• Pet Insurance

• Other voluntary benefits

Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. The statements are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for this position.

Must be authorized to work in the United States.